Last updated
27/06/2025
Business: FikraWorks
Contact: hello@fikraworks.com
Governing law and jurisdiction: Courts of the State of Qatar
1) Agreement
These Terms of Service (“Terms”) govern your use of the FikraWorks website and any services provided by FikraWorks (“Services”). By engaging our Services, requesting work, or using our website, you agree to these Terms.
2) Services covered
FikraWorks provides services including, but not limited to:
· AI-assisted creative production (statics, motion, campaign assets)
· Branding and design systems (identity, guidelines, templates)
· Website design and build (scope defined per project)
· Social media management (content calendars, publishing support, reporting, scope defined per project)
Exact deliverables, timelines, and scope will be confirmed in a proposal, statement of work, or written agreement (“Project Scope”).
3) Client responsibilities
To deliver effectively, you agree to:
· Provide accurate inputs, assets, and references on time
· Confirm brand guidelines, claims, and must-include information
· Provide feedback and approvals within agreed timelines
· Ensure you have rights to any assets you provide (logos, photos, product images, music, etc.)
Delays in inputs or approvals may affect timelines.
4) Pricing and payment
· Deposit: 50% upfront to begin work (unless otherwise agreed in writing)
· Remaining balance: due within 7 days of invoice date, and in any case before final delivery unless otherwise agreed in writing
· Late payment: FikraWorks may pause work until payment is received
· Taxes: any applicable taxes or government charges are the client’s responsibility unless stated otherwise
5) Deposits and refunds
Deposits are non-refundable once work has started, unless otherwise agreed in writing.
6) Revisions
· Included revisions: 2 rounds of revisions per deliverable set, unless stated otherwise
· A revision round means one consolidated feedback cycle
· Additional revisions, scope expansion, or new directions beyond the agreed concept may be billed separately
7) Scope control
Any work not listed in the Project Scope is out of scope. Examples include additional formats beyond agreed deliverables, new concepts after concept approval, and additional video cuts or platform adaptations. Out-of-scope requests will be quoted and approved before work begins.
8) Intellectual property and usage rights
· Upon full payment, you receive a license to use the final delivered assets for your brand’s marketing and advertising purposes, as defined in the Project Scope.
· Portfolio rights: You grant FikraWorks the right to showcase the work in our portfolio, website, and social channels unless you request confidentiality in writing before the project starts.
· Working files, prompts, and source materials are included only if specified in the Project Scope.
9) Third-party rights and compliance
You agree not to request or use deliverables in a way that infringes third-party rights. You are responsible for ensuring you have the rights to any assets you provide and for ensuring claims used in ads are substantiated. If content references third-party brands, it must be authorized or clearly treated as spec/portfolio work with appropriate disclaimers.
10) Confidentiality
If confidentiality is required, it must be agreed in writing before work starts. Otherwise, standard portfolio showcasing applies.
11) Social media management terms (additional)
· Posting frequency, platforms, community management, and reporting cadence will be defined in the Project Scope
· The client remains responsible for final approvals and compliance (offers, claims, regulated categories)
· FikraWorks is not responsible for platform outages, account bans, or third-party changes beyond our control
12) Website build terms (additional)
· Hosting, domains, and paid tools are typically billed to the client unless stated otherwise
· Content (copy, images) must be provided or approved by the client
· Timelines depend on feedback and approvals
· Post-launch support and maintenance require a separate scope unless included
13) Disclaimers
· FikraWorks does not guarantee specific business outcomes (sales, ROAS, rankings) unless explicitly agreed in writing.
· AI-assisted outputs may require refinement and quality control. FikraWorks applies QC, but the client should review final outputs before publishing.
14) Limitation of liability
To the maximum extent permitted by law, FikraWorks is not liable for indirect, incidental, or consequential damages. FikraWorks’ total liability for any claim is limited to the total amount paid by you for the specific project giving rise to the claim.
15) Termination
Either party may terminate a project in writing if the other party materially breaches these Terms and does not remedy within a reasonable period, or if payments are overdue beyond a reasonable period. If terminated, work completed to date will be delivered where possible, fees for work performed remain payable, and the upfront deposit remains non-refundable once work has started, unless otherwise agreed in writing.
16) Governing law and jurisdiction
These Terms are governed by the laws of the State of Qatar, and disputes will be subject to the courts of Qatar.
17) Contact
For questions about these Terms, contact hello@fikraworks.com.