Last updated
27/06/2025
Business: FikraWorks
Location: Doha, Qatar
Contact: hello@fikraworks.com
1) Overview
This Privacy Policy explains how FikraWorks (“we”, “us”) collects, uses, stores, and shares personal information when you visit our website, contact us, or engage our services.
2) Information we collect
We collect the following information through our website contact forms and direct communication:
Identity and contact details: name, email address, phone number
Message content: information you submit in your message or inquiry
Business context: your company name and project details if you include them voluntarily
We do not intentionally collect sensitive personal data. Please avoid sending sensitive personal information via the contact form.
3) How we use your information
We use your information to:
Respond to inquiries and communicate with you about your request
Provide proposals, statements of work, and service delivery updates
Maintain internal records for client relationship management
Improve our services and website experience
4) Analytics
We use Google analytics tools to understand website usage and improve performance. This may involve cookies or similar technologies that collect usage data (such as pages visited, time on site, device/browser information). You can control cookies through your browser settings.
5) Legal basis (practical)
We process your information when:
You request information or contact us (legitimate business purpose)
You engage our services (contractual necessity)
We comply with legal obligations where applicable
6) Sharing of information
We do not sell your personal information.
We may share limited information only when necessary:
With service providers that help us operate the website (e.g., analytics providers)
If required by law, regulation, or legal process
To protect our rights, security, and prevent fraud or abuse
7) Data retention
We retain inquiry and client communications for up to 12 months, unless a longer retention period is required for business, legal, or accounting reasons.
8) Data security
We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is 100% secure, but we work to reduce risk.
9) International transfers
Depending on the tools used (e.g., analytics, email, cloud storage), your data may be processed outside Qatar. We take reasonable steps to use reputable providers and protect data appropriately.
10) Your rights and requests
You can request:
Access to your personal information
Correction of inaccurate information
Deletion of information (where reasonably possible and lawful)
Withdrawal of consent where applicable